Privacy Policy

Introduction

Welcome to Xermes. We are committed to protecting your privacy and ensuring you have a positive experience on our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using Xermes, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

Information We Collect

We collect minimal information to provide and improve our services:

Information You Provide

• Account Information: When you create an account, we collect a username and password. This information is stored locally on your device.
• User Content: Any content you create within the app, including chat messages, files, tasks, and notes, is stored locally on your device.
• Feedback: If you choose to submit feedback, we collect the feedback content and optional contact information you provide.

Automatically Collected Information

• Usage Data: We collect anonymous usage statistics to improve the app, such as feature usage frequency and error reports.
• Device Information: Basic device information like device model, operating system version, and app version for compatibility and debugging purposes.
• Crash Reports: If the app crashes, we collect anonymous crash reports to identify and fix bugs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your comments, questions, and requests
• Send you technical notices and support messages
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience

Data Storage and Security

We take the security of your data seriously:

• Local Storage: Your personal data, including chat history, files, and settings, is stored locally on your device. We do not have access to this data.
• Encryption: Sensitive data is encrypted using industry-standard encryption methods.
• No Cloud Dependency: Xermes operates primarily on your device. Your data is not automatically synced to cloud servers.
• Secure Transmission: When data is transmitted (for updates or AI services), it is encrypted using secure protocols.

Third-Party Services

Xermes integrates with the following third-party services:

• Google Play Services: For app distribution, in-app purchases, and analytics. Their privacy policy applies to these services.
• Google AdMob: For displaying advertisements. AdMob may collect device identifiers for ad personalization.
• Firebase: For crash reporting and analytics. Data collected is anonymous and used to improve app stability.
• AI Providers: When you use AI features, your queries are sent to AI service providers. We do not store these queries on our servers.

Advertising

Xermes displays advertisements through Google AdMob:

• Ads help us keep the app free for all users
• You can upgrade to Pro to remove all advertisements
• AdMob may collect device identifiers for ad personalization
• You can opt out of personalized ads in your device settings

In-App Purchases

Xermes offers optional in-app purchases:

• Pro Upgrade: A one-time purchase that removes ads and provides additional features
• Purchases are processed through Google Play Billing
• We do not store your payment information
• Purchase history is managed by Google Play

Children's Privacy

Xermes is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action.

Your Rights

You have the following rights regarding your data:

• Access: You can access all your data directly within the app
• Correction: You can modify or delete your data at any time
• Deletion: You can delete your account and all associated data through the app settings
• Export: You can export your data from the app
• Opt-out: You can opt out of analytics collection in the app settings

Data Retention

We retain your data as follows:

• Local Data: Stored on your device until you delete it
• Analytics Data: Retained for up to 26 months in anonymized form
• Crash Reports: Retained for up to 90 days
• Feedback: Retained until the issue is resolved or for up to 1 year

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Through the app's feedback feature
• By visiting our contact page