Frequently Asked Questions

Xermes is a powerful AI assistant application for Android devices. It allows you to chat with AI, manage files, run terminal commands, organize tasks, and much more - all running locally on your device for maximum privacy and security.

You can install Xermes in two ways:

1. Google Play: Search for "Xermes" in the Google Play Store and tap Install
2. Direct Download: Download the APK file from our website and install it manually (you may need to enable "Unknown sources" in your device settings)

Minimum requirements:

• Android 6.0 (Marshmallow) or higher
• 2 GB RAM
• 500 MB free storage
• Internet connection for initial setup

Recommended:

• Android 10.0 or higher
• 4 GB RAM or more
• 1 GB free storage
• Wi-Fi connection for faster setup

The initial setup typically takes 2-5 minutes, depending on your internet connection speed. During this time, Xermes downloads and configures all necessary components. Please be patient and keep the app open during this process.

Xermes offers a wide range of features:

• AI Chat: Have natural conversations with AI assistants
• File Manager: Browse, edit, and manage your files
• Terminal: Run commands and scripts
• Task Board: Organize tasks with Kanban boards
• Group Chat: Collaborate with multiple AI agents
• Scheduler: Automate repetitive tasks
• Skills: Extend functionality with plugins

Some features work offline (file management, terminal, task management), but AI features require an internet connection since they connect to AI service providers. The initial setup also requires internet.

Xermes supports multiple AI providers and models. You can configure your preferred AI service in the app settings. The app is designed to work with various AI APIs, giving you flexibility in choosing the right model for your needs.

Yes! Xermes supports 9 languages: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, French, Spanish, German, and Portuguese. The app automatically detects your device language and adjusts accordingly.

Yes! Xermes takes your privacy seriously. Most of your data (chat history, files, tasks) is stored locally on your device. We do not collect or store your personal content on our servers. The app uses encryption to protect sensitive data.

Xermes collects minimal data:

• Anonymous usage statistics to improve the app
• Crash reports to fix bugs
• Basic device information for compatibility

We do not collect your personal content, chat messages, or files. See our Privacy Policy for details.

Xermes uses some open-source components, but the complete application is not open source. We are committed to transparency and provide detailed information about our data practices in our Privacy Policy and Data Safety pages.

Yes! Xermes is free to download and use. The free version includes all core features and displays advertisements. You can upgrade to the Pro version for a one-time payment to remove ads and unlock additional features.

The Pro upgrade includes:

• Remove all advertisements
• Priority support
• Additional customization options
• Early access to new features

It's a one-time purchase, not a subscription.

Refunds for in-app purchases are handled through Google Play. You can request a refund through the Google Play Store within 48 hours of purchase. After 48 hours, please contact us directly for assistance.

If the setup seems stuck:

1. Check your internet connection
2. Make sure you have enough storage space (at least 500MB free)
3. Try closing and reopening the app
4. If the problem persists, try clearing the app cache in your device settings

If none of these work, please contact our support team.

If you experience crashes:

1. Make sure you have the latest version of the app
2. Restart your device
3. Clear the app cache
4. Reinstall the app if the problem persists

Crash reports are automatically sent to us (anonymously) so we can fix issues. You can also contact support with details about when the crash occurs.

If AI features aren't working:

• Check your internet connection - AI features require internet
• Make sure you've configured an AI provider in settings
• Check if you have API credits or a valid subscription with your AI provider
• Try switching to a different AI model or provider

If the problem persists, contact support with your AI provider details.

If you installed from Google Play, updates are automatic. You can also manually check for updates in the Google Play Store.

If you downloaded the APK directly, you'll need to download and install the new version manually from our website. Your data and settings will be preserved during the update.